Client Services Representative
Work typePart Time
Pay · estimate~$17 – $23/hrMarket rate · not set by employer
PostedNov 13, 2026
LevelMid level
In short
Successful Client Service Representative directly assists clients by providing support via email and phone in a professional manner.
📋 About the job
Job typeFull-time & Part-time
Successful Client Service Representative directly assists clients by providing support via email and phone in a professional manner. This role is critical in managing client relations. Must possess excellent communication and listening skills, attention to detail and accuracy are a must.
Key responsibilities
- Handle customer inquiries, concerns and complaints professionally
- Process data entry and quotes
- Act as liaison between clients and internal departments
- Provide updates on repair status turnaround times
- Requirements
- Five or more years’ customer service experience, preferably in Aerospace, Aviation or MRO Industry
- Multi-task oriented with attention to detail
- Customer focused mindset – Problem solving abilities
- Familiar with AS9100 and ISO Quality programs would be an asset
- Proficiency with Microsoft Outlook, Word, Excel, Internet navigating
- Familiarity with Component Control/ Quantum operating system
We offer competitive compensation, comprehensive benefits package, and opportunities for career growth. If you are a motivated individual with a passion for providing excellent client services, we would love to hear from you. Apply now to join our team as a Client Service Representative.
- Expected hours: 40 per week
Benefits
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
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