Customer Engagement & Sales Specialist

🏢Job Description

Job Description

Description**SKILLBRIDGE to FULL-TIME EMPLOYMENT OPPORTUNITY

We're looking for an exceptional person who wants more than just another job. Someone who's naturally outgoing, genuinely enjoys talking to people, and is excited about technology. Someone who wants to build meaningful relationships, make serious money, develop professionally, travel, and grow alongside a company with big plans.

This is a customer service position with significant sales opportunities and earning potential. You’ll be at the center of our customer experience, using cutting-edge AI technology to help us serve more customers, book more jobs, and grow our business.

We're looking for someone who wants to help build a company—not just work for one.

✅Key Responsibilities

• ✅Own the Customer Experience
• ✅Deliver exceptional customer service through phone, text, and digital communication.
• ✅Take ownership of customer relationships, questions, and service issues.
• ✅Convert incoming customer inquiries into booked appointments.
• ✅Coordinate scheduling and communication with our field technicians.
• ✅Leverage advanced software and AI technology to efficiently manage up to 50 customer calls per day while maintaining an exceptional customer experience.
• ✅Drive Results & Generate Revenue
• ✅Follow up on outstanding estimates and recover previously unsold opportunities.
• ✅Help customers explore Solar, Battery, and EV Charging solutions.
• ✅Identify opportunities for additional services and upgrades.
• ✅Reengage existing customers and strengthen long-term relationships.
• ✅Leverage AI & Technology
• ✅Use our best-in-class CRM and advanced AI technology to manage customer interactions and automate repetitive tasks.
• ✅Help develop smarter systems for customer engagement, booking, and follow-up.
• ✅Continuously find ways to improve efficiency, customer experience, and business performance.

🏢Grow With the Company

• 🔹Participate in professional training, industry conferences, and business development events.
• 🔹Travel regularly for training, company meetings, and growth opportunities.
• 🔹Work closely with company leadership and gain exposure to strategic partnerships and expansion initiatives.

Who we are looking for?We're looking for a personable, energetic professional who loves working with people and has the potential to grow into a future leader.

• 🔹Friendly & Outgoing: You genuinely enjoy talking to people, building relationships, and making every customer

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