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Customer Service Representative

U-Haul Β· Romeoville
Pay$15 – $16/hr
PostedNov 14, 2026
LevelMid level
In short Customer Service RepresentativeAre you a people person? Do you love helping others?

πŸ“‹ About the job

Customer Service RepresentativeAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.Our motto is 'Hire Fast, Pay Fast.' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.U-Haul Offers:Career stabilityOpportunities for advancementMindset App ReimbursementGym Reimbursement ProgramHealth insurance & Prescription plans, if eligiblePaid holidays, vacation, and sick days, if eligibleLife insuranceMetLaw Legal programMetLife auto and home insuranceDiscounts on Apple products, Dell computers, cell phone plans, hotels, and more401(k) Savings PlanEmployee Stock Ownership Plan (ESOP)24-hour physician available for kidsDental & Vision PlansBusiness travel insuranceYou Matter EAPLifeLock Identity Theft ProtectionCritical Illness/Group Accident InsuranceDave Ramsey's SmartDollar ProgramCustomer Service Representative Responsibilities:Assist customers inside and outside a U-Haul center with U-Haul products and services.Use smartphone-based U-Scan technology to manage rentals and inventory.Move and hook up U-Haul trucks and trailers.Clean and inspect equipment on the lot including checking fluid levels.Answer questions and educate customers regarding products and services.Prepare rental invoices and accept equipment returned from rental.Install hitches and trailer wiring.Fill propane (certification offered through U-Haul upon employment)Drive a forklift (certification offered through U-Haul upon employment)Other duties as assignedParticipate in ongoing continuous U-Haul education through U-Haul University.Customer Service Representative Minimum Qualifications:Valid driver's license and ability to maintain a good driving recordHigh school diploma or equivalentWork Environment:The work involves moderate risks or discomforts which require…

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