Customer Service Support RepresentativeHot JobSmalley LZ - Lake Zurich, ILOverviewSalary Range $42,000.00 - $45,000.00 Salary/year Position Type Full Time Job Shift Office Category Customer ServiceDescriptionSmalley is the global manufacturing leader of precision metal formed products – known for our Spirolox® retaining rings and Crest-to-Crest® wave springs. Our success is propelled by our inventive spirit, devoted team members, extensive engineering proficiency, and technical ability, cultivated by over 100 years of manufacturing excellence. We supply to industries including aerospace, automotive, medical, energy, robotics and industrial machinery – supporting over 70% of the Fortune 500 global manufacturers. We are proud of our commitment to delivering innovative, high-quality products, relentless pursuit of improvement, and unwavering dedication to providing excellent service to our valued customers.At Smalley, we take pride in cultivating an inclusive work environment that values creativity, collaboration and diversity. We believe in our associates' unique perspectives that they bring to every challenge, which is why we will empower you to push the boundaries of what is possible. We are committed to nurturing an enjoyable work atmosphere demonstrated through activities such as Spirit Days, Cancer Awareness events, Health and Wellness activities, and fun sports opportunities to play in basketball, bags, and ping pong tournaments!We OfferCompetitive compensation and benefits package as well as: Medical, Dental, Vision, 401k match, Life insurance, Tuition Reimbursement, PTO, and more!Opportunities for career advancement and professional growthOngoing learning and training and development opportunitiesCompany and department led team-building activities and eventsJob SummaryWe have an opening for a Customer Service Support Team Member in our Customer Service Department! The CSS will perform a wide range of administrative and clerical support activities for the Customer Service department. The CSS will ensure the efficient and smooth flow of incoming purchase orders as received from customers via email, portals, EDI, fax, and mail directly to CSRs for processing or into delegation bins. The CSS team members are responsible for managing the general department shared email inbox with the appropriate urgency, etiquettes, and follow through necessary to appropriately address all received emails and/or make sure items are forwarded to the right recipients. The C…