In short
Securemedy, Incorporated, a leading provider of professional security guard and patrol services, seeks an experienced Director, Support Services to oversee three critical…
📋 About the job
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LocationFort Washington, Maryland
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Pay$100,000k per annum, plus corporate benefits
JOB DESCRIPTION Position: Director, Training and Support Services
Status: Full-Time | Exempt (Not a remote position)
🏢POSITION SUMMARY
Securemedy, Incorporated, a leading provider of professional security guard and patrol services, seeks an experienced Director, Support Services to oversee three critical corporate functions: Training and Professional Development, Licensing and Credentialing Compliance, and 24/7 Remote Command Center Operations.
The successful candidate will ensure workforce readiness, regulatory compliance, and operational responsiveness across Securemedy's security programs. This senior management position requires strong leadership, current security instructor credentials, and experience managing security support operations.
✅KEY RESPONSIBILITIES
✅Training and Professional Development
✅Direct all initial, recurring, remedial, and specialized training for new and existing security personnel, supervisors, and managers.
✅Develop training curricula, lesson plans, examinations, and competency assessments.
✅Conduct or supervise armed/unarmed security training, use of force, de-escalation, emergency response, and incident reporting.
✅Ensure compliance with federal, state, local, and client-specific training requirements.
✅Maintain current instructor certifications and supervise qualified instructors.
✅Establish training schedules, maintain records, and monitor employee training compliance.
✅Lead supervisory development programs emphasizing professionalism, accountability, and responsiveness.
✅Licensing and Credentialing Compliance
✅Oversee all corporate security agency licenses, registrations, permits, and certifications.
✅Ensure employees maintain valid security registrations, firearms qualifications, special police commissions, and required credentials.
✅Maintain centralized credentialing records, renewal schedules, and expiration alerts.
✅Coordinate with Human Resources and Security Operations to prevent deployment of improperly credentialed personnel.
✅Manage licensing renewals, regulatory inspections, audits, and compliance documentation.
✅Monitor regulatory changes and support licensing requirements for new jurisdictions.
✅24/7 Remote Command Center Operations
✅Oversee Securemedy's 24/7 Remote Command Center and supervise assigned personnel.