General Clerk III - 542780

🏢Description

TeleSolv Consulting is seeking a detail‑oriented General Clerk III enabling you to have a Tier 4 Public Trust Background investigation.

This role will support the federal government and all applicants MUST be local to the Houlton, Maine. area.

• 🔹*Please Note**

To be considered for these positions, All candidates MUST be punctual for all scheduled interviews. Arriving on time helps ensure a smooth interview process and reflects professional readiness for the role.

MUST dress in professional business casual attire.

MUST have a reliable source of transportation.

The ideal candidate will provide customer-focused administrative support for Trusted Traveler Program applicants, including identity verification, application assistance, appointment scheduling, database checks, and daily reporting.

✅Responsibilities

• ✅Greet and check-in applicants.
• ✅Verify identity of applicant and confirm that applicant has required documents to complete transactions. Contractor staff will determine customer needs, answer general inquiries and concerns, and ensure that the check-in process is performed in a timely manner to prevent a back-up of customers awaiting assistance.
• ✅Maintain accessible, up to date written information on program requirements, enrollment process, and other relevant material to expeditiously assist the general public and program members via phone or in person.
• ✅Notify the Government inspection staff of any information which could adversely affect a person’s application for acceptance into the program.
• ✅Check applicant-supplied information by accessing government databases.
• ✅Provide performance reports.
• ✅Compile data to provide daily performance reports reflecting all activities performed by CBP officers and Contractor staff.
• ✅Schedule interview appointments in the Trusted Traveler Programs Internal.
• ✅Assist the public with creating accounts and submitting online applications for initial enrollment, renewal, card replacement, vehicle enrollment and termination, updating mailing address and license plate information.
• ✅Assist the public with membership card activation.

🎯Minimum Requirements

• 🔹U.S. Citizen.
• 🔹Willing to go through an intense background check
• 🔹Active Tier 4 Public Trust, or the ability to obtain and maintain one.
• 🔹High school diploma or a General Equivalency Diploma (GED) from an accredited institution recogni…