In short
Market Manager Aetrex, Inc. ·Position Open: Northeast About Aetrex Aetrex is the global leader in foot scanning technology, AI-driven fit recommendations, and custom orthotics.
📋 About the job
🏢About Aetrex
Aetrex is the global leader in foot scanning technology, AI-driven fit recommendations, and custom orthotics. Our Albert and Zoe scanner platforms are deployed in thousands of retail doors worldwide — from run specialty independents to major national chains including DSW, Dick's Sporting Goods, Nordstrom, and Bauer. We're growing fast and building the team to match.
💼The Role
We are hiring a Market Manager based in the Northeast. The Market Manager owns their market end-to-end: training store staff, managing scanner setups and installs, keeping inventory in order, and managing the account day-to-day after the sale is won. When you identify a lead or expansion opportunity, you hand it off to the Director of Strategic Accounts and support the process from there.
You report directly to the Director of Strategic Accounts. This is a field-based role — you'll be in stores, not behind a desk. You thrive on building relationships, solving problems on the floor, and turning a good install into a great account.
Position: Northeast/Tri-State — candidate must reside in the MA, NY, NJ, CT, or PA area
✅Key Responsibilities
✅Account Ownership
✅Take over accounts post-close and own the relationship from that point forward, reporting to the Director of Strategic Accounts
✅Serve as the primary point of contact for all assigned accounts
✅Conduct regular check-ins, quarterly business reviews (QBRs), and performance conversations with store managers and buyers
✅Identify upsell, expansion, and new business leads — hand off to the Director of Strategic Accounts for pursuit and close
✅Onsite Training
✅Deliver in-store training for store associates on Aetrex scanner operation, FitAI recommendations, and orthotic sales techniques
✅Develop staff confidence so associates can scan customers and recommend products independently
✅Conduct refresh training for new staff hires and product updates
✅Support virtual training cadence between in-person visits
✅Scanner Setup & Installs
✅Manage and execute scanner installations at new and existing accounts
✅Ensure scanners are properly positioned, configured, and operational at each location
✅Troubleshoot hardware and software issues in the field, coordinating with technical support when needed
✅Partner with Regional Managers on new door installs as part of the onboarding process