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Product Support Engineer

VirtualVocations · Remote, US
Work typeRemote · Full Time
Pay · estimate~$95k – $130kMarket rate · not set by employer
PostedNov 14, 2026
LevelMid level
In short Customer-focused and intelligent, the full-time remote Product Support T2 Engineer will engage with customers during the post-sales process, troubleshoot and resolve issues, and…

📋 About the job

Customer-focused and intelligent, the full-time remote Product Support T2 Engineer will engage with customers during the post-sales process, troubleshoot and resolve issues, and mentor support engineers while contributing to knowledge articles.

Key responsibilities

  • Own and manage customer issues,...
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Product Support EngineerVirtualVocations
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