Pay · estimate~$17 – $22/hrMarket rate · not set by employer
PostedNov 13, 2026
LevelSenior
In short
At Smashburger, we don’t just make burgers—we create crave-worthy moments that keep guests coming back for more.
📋 About the job
At Smashburger, we don’t just make burgers—we create crave-worthy moments that keep guests coming back for more. We’re driven by a shared commitment to excellence, working as one team and taking bold action to deliver unforgettable experiences. Here, you’ll be part of a group that works hard and genuinely cares—where passion and dedication matter just as much as skill. At Smashburger, we live by our values:Taste Obsessed – Bring flavor into every shift
Premium Experience – Lead Boldly. Deliver Flawlessly
Stay Hungry – Literally & Figuratively
One Team! One Smash! – Smash Together
Do What’s Right – Act with honesty and consistency.
If this sounds like your kind of place, we’d love to have you on the team!
💼THE ROLE
This role supports the Director of Operations/District Manager by overseeing the daily operations and performance of the restaurant location. Responsibilities include leading and developing Restaurant Managers, Shift Leaders, and team members while fostering a positive work environment and building future leaders. The position ensures proper staffing, training, and onboarding, manages employee performance and relations, and maintains compliance with company policies, food safety, and operational standards. Additionally, the role focuses on delivering excellent guest experiences, resolving customer concerns, managing financial performance such as labor, inventory, and operating costs, and driving sales through effective scheduling, community engagement, and local marketing initiatives.
What You’ll Do
🔹Lead and develop Restaurant Managers, Shift Leaders, and team members while fostering a positive, high-performance work environment and building future leaders.
🔹Oversee restaurant operations including staffing, scheduling, onboarding, training, and ensuring teams follow company policies, food safety standards, and operational procedures.
🔹Deliver an exceptional guest experience by modeling service standards, monitoring satisfaction metrics, and resolving guest concerns quickly and effectively.
🔹Manage financial performance by controlling labor, inventory, cost of goods, and operating expenses while adjusting staffing and operations based on sales trends.
🔹Drive restaurant success through strong team communication, community engagement, local marketing initiatives, and continuous improvement of operational performance.
What It Takes
🔹1-2 years of Restaurant General Manager experience in restaurants