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Sales Support Specialist

Calculated Hire Β· Charlotte, NC
Pay Β· estimate~$19 – $25/hrMarket rate Β· not set by employer
PostedNov 13, 2026
LevelMid level
In short Customer Service & Sales Support Representative!
EXCEL

πŸ“‹ About the job

ScheduleMonday–Friday, 7:30 AM–4:30 PM

Customer Service & Sales Support Representative!

We’re looking for a professional, organized, and customer-focused individual to support customer service, sales initiatives, order processing, and daily business operations.

Responsibilities include

  • Responding to customer inquiries via phone, email, and chat
  • Conducting customer follow-ups and supporting sales growth initiatives
  • Processing orders and completing data entry accurately
  • Assisting with product expos and trade shows, including event research, booth coordination, vendor services, and travel arrangements
  • Maintaining marketing materials and promotional inventory
  • Managing office supply purchasing and providing general administrative support

Qualifications

  • 2+ years of customer service experience, preferably in a technical product environment
  • Strong verbal and written communication skills
  • A professional, patient, and customer-focused approach
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Experience with Shopify or similar e-commerce platforms is a plus
  • Familiarity with CRM or ERP systems is preferred
  • Mechanical aptitude is a plus
  • If you have strong customer service skills, enjoy supporting sales teams, and are comfortable balancing customer interactions with administrative responsibilities, I’d love to connect.
  • Interested? Send me a message to learn more about the opportunity!