In short
The Supportive Services Social Worker, Outreach Specialist is primarily responsible for providing trauma-informed, person-centered coordination of care and services for clients…
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📋 About the job
🏢Job Description
The Supportive Services Social Worker, Outreach Specialist is primarily responsible for providing trauma-informed, person-centered coordination of care and services for clients served by Hebrew SeniorLife's (HSL) Center for the Prevention of Elder Abuse and Neglect (CPEAN). This Supportive Services Social Worker will also be responsible for maintaining relationships with CPEAN's community partners and referral sources across Greater Boston and Eastern Massachusetts, as well as the sites and departments across the Hebrew SeniorLife organization supporting CPEAN's efforts. The role is hands-on, with both micro-level and macro-level work.
CPEAN provides safe shelter and services for seniors suffering from abuse, neglect or financial exploitation, and works to prevent elder abuse by increasing awareness and providing education. CPEAN operates the first and only emergency shelter program in Massachusetts exclusively for seniors, and is funded largely by philanthropy.
The Supportive Services Social Worker, Outreach Specialist is a full-time position. Fully on-site opportunity with primary office location in Roslindale, and expected routine travel to other HSL sites and non-HSL locations across the Greater Boston area.
✅Position Responsibilities
✅Provide specialized case management and supportive services coordination for all CPEAN clients, in collaboration with referring agencies or other community partners as appropriate
✅Assist with managing CPEAN's elder abuse prevention phone line and email address, and timely follow up on any referrals or inquiries
✅Perform intake, initial and ongoing assessment, and discharge planning utilizing specific person-centered, trauma-informed tools
✅Create Supportive Services Plans (SSPs) for all CPEAN clients, and track client progress and outcomes using aforementioned tools; monitor types and frequency of services utilized
✅Work collaboratively with team members to provide supportive services directly to CPEAN clients as needed and dependent on qualifications and bandwidth; examples include - accompanying clients to appointments, assisting clients with completing benefit applications (paper and electronic), providing trauma-informed counseling, etc.
✅Be the lead team member to manage outreach to referral sources (including but not limited to protective service agencies, senior centers, hospitals, long-term care facilities, rehab facilities, domestic violence shelters, homeless shelters, faith commun…