Customer Service Rep

The HT Group Β· Beaumont, TX
Work typeContract
Pay$18/hr
PostedNov 13, 2026
LevelMid level
In short The HT Group is seeking a dependable Customer Service Representative for a client in Beaumont, TX, to provide excellent customer service and support daily office operations.

πŸ“‹ About the job

Job typeContract-to-Hire
ScheduleMonday–Friday, 8:00 AM–5:00 PM
Pay$18/hour

The HT Group is seeking a dependable Customer Service Representative for a client in Beaumont, TX, to provide excellent customer service and support daily office operations. The ideal candidate will have experience working directly with the public and a strong commitment to customer satisfaction.

Position Overview

Anticipated Start Date: November 30, 2026

Key Responsibilities

  • Answer incoming calls and respond to customer emails.
  • Assist customers with orders, account setup, and billing inquiries.
  • Process invoices, gift cards, and customer requests accurately.
  • Address customer concerns with patience and professionalism.
  • Maintain accurate customer records and account information.
  • Provide general office and administrative support as needed.

Qualifications & Skills

  • High school diploma or GED required.
  • Previous face-to-face customer service experience required.
  • Strong verbal and written communication skills.
  • Strong customer service and communication skills with a positive, professional attitude.
  • Basic computer skills, attention to detail, and ability to multitask.
  • Dependable, flexible, and team-oriented with a willingness to learn.
  • Must pass a background check and drug screen. Background check must not include felony, violence, or theft convictions.
  • If you meet the qualifications, please submit your resume for immediate consideration.
  • #SETX
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Customer Service RepThe HT Group
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