Hospital Admissions Representative - Full time Onsite

💼Job Family

Admitting Representative

📍Travel Required

• 📍None

📌Clearance Required

None

✅What You Will Do

The Hospital Admissions Representative is responsible for obtaining and verifying demographic information, insurance benefits and eligibility. Assigns the correct medical record and account number; therefore, providing a database which ensures accurate billing and clinical information.

🕒Schedule

• 🕒Full Time position working Various shifts, every other weekend, rotating holidays.

📌Days

4 AM—1230 PM, 530 AM—2 PM, 7AM—330 PM,9 AM —530 PM,11 AM —730 PM

📌Swing

1PM—930 PM, 3 PM —1130 PM, 5PM —130 AM

📌Nights

7PM —330 AM, 9 PM—530 AM ,11 PM -730 AM ,12:30 AM —9 AM

Please note, schedule may be adjusted according to the needs of the business based on patient census.

✅Duties (include but not limited to)

• ✅Responsible for obtaining complete and accurate demographic and financial information from a variety of sources, including patient interviews physician offices and in-house departments.
• ✅Obtains required signatures on legal consents and insurance forms.
• ✅Performs required pre-certification, credit referral or deposit collection. Enters data in computer and thoroughly documents any incomplete admissions/registrations in manner prescribed. Obtains pre-certification, referral or authorization number and updates patients file.
• ✅Notifies patients, family members, physicians and/or supervisors of insurance coverage issues, notifies patients of co-payments, deductibles or deposits needed, documenting all information in computer system.
• ✅Reviews Physician’s orders for completion and ensures all required information is listed.
• ✅Completes Medicare Compliance and obtains ABN if necessary.
• ✅Knowledge of all Federal, State and Local Laws pertaining to insurance rules and regulations.
• ✅Maintains multiple computer systems.
• ✅Maintains positive customer service at all times, referring unresolved issues to appropriate supervisor.
• ✅Answers telephone calls. Follows pre-established script and provide assistance to callers.
• ✅Completes all shift duties in a timely and accurate manner.
• ✅Complies with all safety regulations, policies and procedures as defined by Customer.

📌What You Will Need

• 🔹High School Diploma or equivalent required.
• 🔹Minimum 0-1 year experience in a medical setting or heavy customer service environment utilizing data entry skills, insurance or other online websites and various software…