Software Support Technician

VirtualVocations · Remote, US
Work typeRemote · Full Time
Pay · estimate~$95k – $130kMarket rate · not set by employer
PostedNov 14, 2026
LevelMid level
In short Providing remote Tier I support, the full-time Software Support Technician will troubleshoot and resolve software issues, assist clients with inquiries, and maintain documentation…

📋 About the job

Providing remote Tier I support, the full-time Software Support Technician will troubleshoot and resolve software issues, assist clients with inquiries, and maintain documentation to enhance customer service efficiency.

Key responsibilities

  • Troubleshoot and resolve software issues through research,...
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