In short
Actalent Corporate has an immediate opening for an Onboarding Associate at our Tempe, AZ Corporate office!
EXCELSALESFORCE
📋 About the job
Actalent Corporate has an immediate opening for an Onboarding Associate at our Tempe, AZ Corporate office!
🕒Schedule
🕒Internal | Permanent
🕒Full Time | Monday
🕒Friday | 8:00 AM
🕒5:00 PM
🕒Hybrid | 4 days in-office, 1 day remote
🎁Compensation / Benefits
🎁Hourly Rate: $21.63 per hr ($45,000 annually)
🎁Bonus Potential: $333 monthly (up to $4,000 annually)
🎁Benefits: Medical, Dental, Vision, Prescription, 401(k), PTO (20 days + 6 Holidays), Profit Sharing, etc.
🏢Job Summary
The Onboarding Operations Associate ensures that our Consultants receive exceptional support during the post-offer screening process. This role involves coordinating with new hire consultants, clients, program offices, and alternative delivery teams to provide comprehensive onboarding assistance.
✅Key Responsibilities
✅Consultant Support and Communication
✅Provide strong customer service in all interactions for a great consultant experience
✅Manage an average of 25+ consultants and provide, at minimum, once daily updates on the onboarding status by noon local office time, including consultant calls and vendor follow-up.
✅Interact with consultants to follow up on various onboarding requirements, ensuring customer satisfaction and timeliness to focus on speed to market onboarding
✅Document all consultants' onboarding touchpoints and communicate updates in a timely manner (e.g., emails, phone calls, etc.) via shared onboarding platform (ACT)
✅New Hire Onboarding Process Management
✅Receive and review onboarding triggers (New Hire Employee Status Forms and/or other forms) for accuracy and initiate onboarding within a 2-hour turnaround time.
✅Validating new hire ESF accuracy and coaching field colleague partners if rejected
✅Effectively leverage technology to manage all pre-employment screening requirements and communicate with local field office Business Support Associates, Recruiters, and Sales Teams as needed to proceed with the talent onboarding.
✅Enter and manage the background and drug screening process for consultants, initiating screening within a 2-hour turnaround time.
✅Ensure all pre-employment documents and requirements are executed as outlined by the client expectations in the CRG, Agreements, and National Accounts Page
✅Participate and gain insights from weekly touchpoints with recruiting partners, attending meetings as needed for specialized hiring projects.
✅Utilize technology and internal tools such as an integrated Appian Automated Candi…